At Medsaala we believe privacy is important and we take it very seriously. In this document we will explain the types of personal information we receive and collect when you use Medsaala's services and websites, as well as some of the steps we take to safeguard information. This Policy applies to all of the services and websites offered by Medsaala Inc., its subsidiaries or affiliated companies (collectively, Medsaala's "Services"). We hope that this will help you in making an informed decision about sharing personal information with us.
Information collection and its use: We offer numerous Services that do not require you to register for an account or provide any personal information to us, such as Medsaala Search. In order to offer our Services, we may collect the following information:
Usually Medsaala processes Medicinal information on our servers in Nepal and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own Services. In few cases, we might process personal information on behalf of a third party, such as our advertising partners.
Choices for personal information
You have to provide personal information when you Contract for a specific Service that requires paper documentation. We will ask for your consent prior to the use of this information for a purpose other than the one for which it was collected. We will not use it until and unless you give us your consent. We will also offer you an effective way for opting out of the use of your personal information for purposes not stated in this Policy.
You always have a choice to decline from submitting personal information to any of our Services; in that case Medsaala may not be able to provide you those Services.
Medsaala will basically share medicinal information with other health professionals, patient, companies or individuals outside of Medsaala in the limited circumstances as described:
We may share with third parties certain pieces of aggregated, non-personal information, such as how many users clicked on a particular advertisement or the number of users who searched for a specific term or medicines or etc. Such information does not identify you individually.
Accessing and updating personal information
At Medsaala, we make efforts to provide you access to your personal information to correct/delete inaccurate information or update data. Otherwise it is required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are irrationally repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or is extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require an extra effort from our side. Some of our Services have different procedures to access, correct, or delete users' personal information.
Medsaala uses personal information only for specific purposes and in accordance with this Policy or any applicable Service. We take reasonable steps to ensure that the personal information provided is accurate, complete, and up to date. However, we depend on our users to update or correct their personal information whenever necessary. We evaluate our data compilation, storage, and processing practices to ensure that we only collect, store, and process the personal information needed to provide or improve our services.
We take suitable security measures to protect against unauthorized access or unauthorized alteration, disclosure, or destruction of data. This includes data collection, internal reviews, security measures, storage and processing practices, as well as physical security measures to guard against unauthorized access to systems where we store
Personal information access is restricted to Medsaala employees, and contractors who need that information in order to operate, develop, or improve our services. These individuals are bound by obligations to confidentiality and may possibly be subject to disciplinary actions, including termination and criminal prosecution if they fail to meet these obligations.
Medsaala regularly evaluates its Policy compliance. It is Medsaala's policy to contact the complainant regarding his or her concerns when we receive any complaints. We will work together with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaint regarding the transfer of personal data that cannot be resolved between Medsaala and an individual.
If you have any additional question or concern about this Policy, please feel free to Contact us or Write to us any time through our website.